Frequently asked questions

XProMobile Aftermarket Spare Parts

Q: What type of spare parts does XProMobile offer?
A: We provide high-quality aftermarket smartphone spare parts, including screens, batteries, cameras, flex cables, housings, charging ports, and repair tools. All products are carefully selected for performance and durability.

Q: Are your aftermarket parts reliable?
A: Yes. All items go through quality checks before shipping. We work closely with trusted manufacturers to ensure stable performance and accurate fit.

Q: Do you offer original or OEM parts?
A: No. XProMobile focuses exclusively on aftermarket parts, allowing us to offer competitive prices and consistent availability.

Q: How often do you ship orders?
A: To reduce shipping costs for our customers, we ship all orders once a week. This batch shipping method helps keep delivery fees low without compromising reliability.

Q: Do you handle customs clearance?
A: Yes. We take care of the full customs process to ensure your shipment arrives smoothly and with minimal hassle.

Q: Do you offer wholesale pricing?
A: Absolutely. Our platform is designed for wholesalers, traders, and repair shops. Bulk orders automatically receive tiered discounts.

Q: Which countries do you ship to?
A: We ship across the Middle East and worldwide. Delivery options depend on your destination country.

Q: What payment methods do you accept?
A: We accept credit/debit cards, bank transfers, and cash-on-delivery (where available).

Q: What is your return policy?
A: Defective items can be exchanged or refunded within 7 days. The product must be unused, in original condition, and free from installation damage.

Q: Do aftermarket parts come with a warranty?
A: Yes. Most parts include a limited warranty covering manufacturing defects. Physical damage or improper installation is not covered.

Q: How can I contact customer support?
A: You can reach us anytime via WhatsApp, email, or our website contact form. Our support team is available 7 days a week.